Data We Collect and Why We Collect It
When you register, we collect your name, mobile number, and account credentials. When you complete a deposit using JazzCash, Easypaisa, or Raast, we log the transaction reference, amount, and wallet identifier — this is needed to verify the payment reached your account and to process any
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withdrawal back to the same wallet. We also collect device data such as browser type, OS version, and session timestamps. This helps us detect unusual login activity and keep your account secure across sessions. If you contact our support team, that conversation is also stored so
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we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile wallet rails you use — is limited to what those processors require to complete the transaction. Access to your account data is
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available where local law permits and subject to the eligibility conditions of your region. You can request a copy of the data we hold on your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.